Ten dokument jest dostępny w języku angielskim i hiszpańskim. Wiążąca jest wersja angielska.
These terms are the contract between you and Idovio Labs Ltd for the use of Idovio Commerce. You accept them when you tick the acceptance box before your first payment, and by using the service. If you use the service for a company, you accept them for that company and confirm you may bind it. Idovio Commerce is a tool for running a business; where you act as a consumer, the rights the law gives you that cannot be removed by contract stay in force and prevail over anything written here.
Idovio Commerce lets you connect stores, marketplaces, suppliers, payment providers and other accounts, see their orders, products and money in one place, and automate work within the limits you set. It is offered as a web app, a Windows app and an Android app that use the same account. It is a tool: it does not sell goods, does not act as your agent towards your customers, suppliers or platforms, and is not a party to any sale you make.
You must give accurate details, keep your password and two-step codes to yourself, and tell us at once if you believe someone else has used your account. You are responsible for everything done with your account and by the people you invite to your workspace, whether or not you knew of it. Each person must have their own account: accounts are not to be shared.
The service is paid. The plans, their prices and what each includes are published on the pricing page and inside the app. A trial lets you use a plan for 5 days for the trial price shown; when the trial ends the plan renews at its normal price unless you cancel before.
Subscriptions renew automatically for the same period (a month or a year) until you cancel. You can cancel at any time from the app; the cancellation takes effect at the end of the period already paid. Payments are not refunded, in whole or in part, except where the law gives you that right.
Prices do not include taxes unless it says so; you pay any tax that applies to your purchase. We may change prices for future periods and tell you at least 30 days before; if you do not agree you can cancel before the new price applies. If a payment fails we tell you and try again; if it remains unpaid the workspace becomes read-only. A payment reversed without good reason is a breach of these terms.
If you are a consumer in the United Kingdom or the European Union you have 14 days to withdraw from a purchase made at a distance. When you ask for the service to start during that time — which is what the acceptance box says — you pay for the part used until you withdraw.
You may connect only accounts you are entitled to use. The platforms you connect are provided by other companies under their own terms: Idovio Labs Ltd is not a party to your agreement with them. It is not responsible for their availability, their changes, their fees, the accuracy of the data they return, or their decisions about your account, including limits, suspensions, closures, withheld funds or removed listings, even when they follow from something done through Idovio Commerce at your instruction or under the rules you set. You authorise Idovio Commerce to read from and write to those accounts as needed for the functions you use.
Idovio Commerce can act for you: change a price, pause a listing, place an order with a supplier, issue a refund. It does so only within the rules, limits and approvals you set, and every such action is recorded. Each of those actions is your action: you decide what is automated, you set the limits, and you remain responsible for the result.
Research, scores, forecasts, price suggestions and text produced by artificial intelligence are aids to your own judgement. They can be wrong or out of date. Nothing in the service is legal, tax, accounting, financial or investment advice. Check what matters before relying on it.
You alone are responsible for your business: the products you sell and their legality, safety and description; your listings and prices; your contracts with customers, suppliers and platforms; delivery, returns and refunds to your customers; taxes, customs and invoices; consumer, product, advertising and data protection law that applies to you; the rights in the images, texts and trademarks you use; and the security of the devices and credentials you use.
You are responsible for keeping your own copy of any data you cannot afford to lose; the app lets you export it.
You must not use the service to break the law or a platform's rules; to sell prohibited, counterfeit or unsafe goods; to infringe someone's rights; to mislead buyers; to send spam; to get into systems or data you are not entitled to; to probe, overload or disrupt the service; to get round its limits or its licensing; to resell or give access to it without our written agreement; or to copy or reverse-engineer it except where the law allows that regardless of this agreement. We may suspend an account that does any of this, without refund.
Your data is yours. You give Idovio Labs Ltd the right to host and process it only to provide, secure and support the service. You confirm you are entitled to give us the data you put in or connect, including personal data of your customers. How personal data is handled is set out in the Privacy Policy; when the service handles personal data of your customers for you, the Data Processing Addendum forms part of these terms.
Idovio Labs Ltd owns the service, its software, its design and its name, or holds the licences for them, and keeps every right not expressly given here. You receive a limited, non-exclusive, non-transferable right to use the service for your own business while your subscription is active and you comply with these terms. If you send us ideas or suggestions we may use them freely.
Names and logos of other companies shown in the app belong to their owners and are used only to identify their services; Idovio Commerce is not endorsed or certified by them. The term “Etsy” is a trademark of Etsy, Inc. This application uses the Etsy API but is not endorsed or certified by Etsy, Inc.
We work to keep the service available and to announce planned interruptions, but it is provided as it is and as available: we do not promise that it will be uninterrupted, free of errors, or fit for a purpose you have not agreed with us in writing. We may improve, change or withdraw functions; if we withdraw one you rely on, we tell you in advance where we reasonably can. A new version of the apps may be required to keep syncing; your data on the device is kept when that happens. Functions marked as preview, beta or experimental are offered for you to try, without any commitment.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law: for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or the rights you have as a consumer that cannot be removed by contract.
Subject to that, Idovio Labs Ltd gives no guarantee about results. It does not guarantee sales, profit, margin, rankings, stock, delivery times, the conduct or solvency of any supplier, the approval or continued standing of your account on any platform, or that prices, stock, costs, exchange rates or other data obtained from third parties are correct or current.
Subject to the first paragraph, Idovio Labs Ltd is not liable, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for: loss of profit, revenue, sales, business, contracts, goodwill or anticipated savings; loss of or damage to data that you could have kept a copy of; fines, fees, chargebacks, withheld funds or account measures applied by a platform, a payment provider or an authority; the acts or omissions of third parties, including platforms, suppliers, carriers and payment providers; the result of an action taken under the rules, limits and approvals you set, or on the strength of a suggestion; or any indirect or consequential loss.
Subject to the first paragraph, the total liability of Idovio Labs Ltd arising out of or in connection with these terms and the service, in any period of twelve months, is limited to the amount you paid for the service in those twelve months.
A claim must be notified to us in writing within twelve months of the day you became aware, or ought reasonably to have become aware, of the facts giving rise to it; this time limit does not apply to consumers. You accept that these limits are reasonable given the price of the service and that you are better placed than we are to assess and insure the risks of your own business.
If you use the service for a business, you will compensate Idovio Labs Ltd for the losses, damages, fines and reasonable costs (including legal fees) it incurs because of a claim or proceeding by a third party — a customer, a supplier, a platform, a rights holder or an authority — arising from: the products you sell or offer; your listings, content and trademarks; your breach of these terms, of the law or of a platform's rules; the data you put into the service without being entitled to; or an action taken through the service at your instruction or under the rules you set. We tell you promptly of such a claim and let you take part in its defence. This clause does not apply to consumers.
You can close your account at any time. We can suspend or end an account, in whole or in part, that breaks these terms, is not paid, puts the service or other people at risk, or where the law or a platform requires it; where we reasonably can, we tell you first and give you the chance to put it right. We can also end the agreement for any reason with 30 days' notice, refunding the part of a prepaid period that will not be used. When the agreement ends your right to use the service stops, and you can export your data during the retention period described in the Privacy Policy. Sections 6, 8, 9, 11, 12, 15 and 16 continue to apply.
Idovio Labs Ltd is not in breach and not liable for a delay or failure caused by something outside its reasonable control, such as failures of the internet, of hosting, payment or platform providers, attacks on systems, acts of authorities, strikes, war or natural events.
These terms, the documents they refer to and the plan you chose are the whole agreement between us about the service and replace anything said before; neither of us has relied on a statement that is not in them. If part of them is found invalid, the rest stays in force and that part is applied as far as the law allows. A right not exercised at once is not given up. You may not transfer this agreement without our written consent; we may transfer it to a company that takes over the service. Nobody who is not a party to this agreement has rights under it. Notices are sent by e-mail: to you at the address of your account, to us at the address below. You confirm you are not subject to sanctions and will not use the service where the law forbids it. These terms are written in English; a translation is offered for convenience and the English text prevails where they differ, except where the law of your country gives a consumer the right to rely on their own language.
These terms and any dispute arising from them or from the service are governed by the law of England and Wales. If you use the service for a business, the courts of England and Wales have exclusive jurisdiction. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live and can bring a claim in its courts.
When you tick the acceptance box before paying, we record your account, the date, the language and the version of the documents you accepted. Write to legal@idovio.com about these terms and to support@idovio.com for help. When we change these terms in a way that matters we tell account owners by e-mail at least 30 days before; if you do not agree you can cancel before the change applies, and continuing to use the service after that date means you accept the new version. This version is dated 2026-10-06.
